#Industry News
Champion Door provides quality customer service at every stage of the project - and beyond.
Champion Door takes care of its customers both during and after the projects.
According to Mervi Kajuutti, a project manager, the cornerstones of efficient customer service are careful planning and sales work, thorough training in the use of doors, and 24-hour customer service.
“We have a 24-hour telephone service that will either provide first aid for a potential problem, send service on-site, or do both. Help is available quickly via video connection, so the customer does not have to wait for assistance to arrive. Quick help in problem situations keeps the customer's business running. For example, planes have to get out of the hangar on schedule.”